Wallace SC&W
Staff Encouragement and Care
An area that I constantly need to be active in and growing in is that of providing encouragement and care for
staff members. What can be done to show staff members that they are valued? How might the excitement
level and dedication of staff be increased? Here are a few ideas:
*Do the basics:
Celebrate Birthdays with a card, a staff lunch and a gift.
Remember staff recognition days (Secretaries Day, Minister Appreciation Month)
Remember the employment anniversary of staff with flowers, treats or another gift.
Give the congregation the opportunity to say “thanks” during Christmas with cash
donations and ….
*Do regular pick ups:
Consider allocating money (or finding funding) to do monthly special touches for staff
members. At times we gave a $25-40 restaurant gift card to the staff person
voted the most helpful. At other times we gave a surprise gift card to Target,
Wal-Mart, or another store to each of the staff members.
Play games as a staff. Some staffs are more “game-ready” than others but most
people enjoy interacting with others and many enjoy a challenge. If there
is a strong resistance to doing things together then there may be some issues that
need to be dealt with in order to create a healthier atmosphere or staff team. Also
before drawing everyone together make sure it is a good time for staff members to
take sometime to play (e.g. not right before a big deadline or at the busiest time of
the person’s work week). Do it “on the clock” and don’t expect staff members to
take their personal time to do even “fun” team building.
Some examples of playing….hide blown up balloons with slips of paper in them
around the facility. The slips of paper can be a mixture of “sorry try again” and
gifts like a long lunch, a box of chocolates, choose a gift card, etc……
Do a Deal or no Deal game where the staff plays together to win a big prize.
Each of the “dollar” amounts are different gifts that you offer the staff. Be sure to
Make them exciting and appealing. When we played the game I had approved
with Church leadership the gifts of extra vacation days, $100 gift for each staff
person and more. We ask staff members to sacrifice a great deal so we need to
be willing to show our valuing of their loyalty and service.
Play with individual staff members. Find out about each of your staff members and how
you can have fun together. Some might be more expressive than others but search
for ways to create a mood of joy with each of them. At one church this could be
seen as I returned from vacation to find that my office had been plastic wrapped
by the staff (desk, chairs, books). At another church we “walled in” a staff
member’s desk, which was in a hallway, by taping butcher paper to the ceiling
and then filled her “office” floor to ceiling with balloons.
Make parties meaningful. We have done staff parties in various ways depending on the
dynamics of the particular staff. We have had them over to our home and cooked
an elaborate meal for them, served by members of the congregation. We have
had various members each cook a special dish for a staff lunch at the church. We
have had musically inclined congregation members compose and sing a song (e.g.
to The 12 days of Christmas) where each verse focused on the blessing of a
different staff member.
*Other things to keep in mind:
Show care when staff members are hurting or rejoicing. Pay attention to what is going on
in the lives of staff members and respond. Did a son just get transferred to
Hawaii? What will that mean to his mother on your staff? Did an Aunt die? Can
you attend the funeral or at least make a gesture of kindness? When you helpfully
invest yourself in the life of others they are more open and eager to connect with you.
Rally the staff to help each other. It is easy for a staff to become segregated into their
own areas of responsibility. Certainly you can’t always be at each others events
but are their times when you need to all gather round a team member to show
support or even lend a hand to lighten his/her load on a particular project?
I remember this question a minister said he considered before hiring any staff member: “Would I want to
take a 5 hour car trip with this person?” In carrying out the wonderful work of Christ wouldn’t it be
marvelous to travel that road caring for and encouraging one another and actually finding some joy along
the road?
December 18, 2008